Shipping Policy
SENG LEE INDUSTRIAL SUPPLIES SDN. BHD. provides shipping services throughout Malaysia subject to product availability and delivery coverage.
Order Processing
Orders are generally processed within 1 to 3 business days after payment confirmation.
Shipping Duration
Estimated delivery time:
- West Malaysia: 2 to 5 business days
- East Malaysia: 5 to 10 business days
Delivery timelines may vary depending on logistics conditions and destination areas.
Shipping Charges
Shipping fees are calculated based on product size, weight, quantity, and delivery location.
Delivery Delays
Unexpected delays caused by courier services, weather conditions, or public holidays may affect delivery schedules.
Customer Responsibility
Customers are responsible for providing accurate delivery information to avoid shipment delays or failed deliveries.
Damaged Deliveries
Customers should inspect delivered items upon receipt and report any visible damage promptly.